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Terms of Service

Last Updated: April 25, 2026

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("Client," "you," or "your") and 99 Event Company ("Company," "we," "us," or "our"). By accessing our website, requesting our services, or entering into any agreement with us, you acknowledge that you have read, understood, and agree to be bound by these Terms.

If you do not agree with any part of these Terms, you may not use our services. We reserve the right to modify these Terms at any time. Your continued use of our services following any modifications constitutes your acceptance of the updated Terms.

2. Service Description

99 Event Company provides comprehensive event management and destination management services, including but not limited to:

  • Event planning and coordination
  • MICE (Meetings, Incentives, Conferences, Exhibitions) services
  • Destination management and local arrangements
  • Venue selection and booking
  • Entertainment and performer coordination
  • Audio-visual and technical equipment rental
  • Event production and logistics management
  • Post-event reporting and analysis

The specific services to be provided are outlined in individual service proposals and agreements.

3. Booking & Payment Terms

3.1 Quotation & Proposal

All quotations provided by the Company are valid for 30 days from the date of issue unless otherwise stated. Quotations are subject to availability and may be withdrawn at any time before acceptance.

3.2 Deposit & Payment Schedule

A non-refundable deposit of 30-50% is required to confirm your booking. The remaining balance is due according to the payment schedule outlined in your service agreement. Late payments may result in service suspension or cancellation.

3.3 Payment Methods

We accept bank transfers, credit cards, and other payment methods as specified in your agreement. All payments must be made in the currency agreed upon. Currency conversion fees, if applicable, are the responsibility of the Client.

3.4 Invoicing

Invoices are issued according to the payment schedule. Payment is due within 30 days of invoice date unless otherwise agreed. Overdue payments may incur interest charges at the rate of 1.5% per month.

4. Cancellation & Refund Policy

4.1 Client Cancellation

Cancellation requests must be submitted in writing. Refunds are subject to the following schedule:

  • More than 90 days before event: 75% refund of payments received
  • 60-90 days before event: 50% refund of payments received
  • 30-60 days before event: 25% refund of payments received
  • Less than 30 days before event: No refund

4.2 Company Cancellation

The Company may cancel services if the Client fails to pay required deposits or balances, violates these Terms, or engages in illegal activities. In such cases, the Client forfeits all payments made.

4.3 Force Majeure

The Company is not liable for cancellations or modifications due to circumstances beyond our reasonable control, including but not limited to natural disasters, pandemics, government actions, war, terrorism, or other unforeseeable events. In such cases, the Company will offer to reschedule your event or provide a credit toward future services.

5. Client Responsibilities

The Client agrees to:

  • Provide accurate and complete information about the event
  • Obtain necessary permits, licenses, and insurance
  • Ensure all attendees comply with applicable laws
  • Provide timely feedback and approvals on proposals
  • Notify the Company of any changes or special requirements
  • Settle all invoices according to the agreed payment schedule
  • Comply with all applicable laws and regulations
  • Not engage in illegal, unethical, or harmful activities

6. Intellectual Property Rights

All content, designs, concepts, and materials created by the Company for your event, including but not limited to event designs, concepts, and creative work, remain the intellectual property of the Company unless otherwise agreed in writing. The Client receives a non-exclusive license to use these materials for the event and related promotional purposes only.

The Client grants the Company the right to use photographs, videos, and testimonials from the event for marketing and promotional purposes unless otherwise specified in writing.

7. Limitation of Liability

7.1 Disclaimer

The Company's services are provided on an "as is" basis. While we strive to deliver exceptional results, we do not guarantee specific outcomes or results. The Company is not liable for:

  • Indirect, incidental, or consequential damages
  • Loss of profits, revenue, or business opportunities
  • Damage to reputation or goodwill
  • Third-party actions or conduct
  • Circumstances beyond our reasonable control

7.2 Maximum Liability

The Company's total liability for any claim arising from these Terms or our services shall not exceed the total amount paid by the Client for the specific event or service in question.

7.3 Indemnification

The Client agrees to indemnify and hold harmless the Company from any claims, damages, or expenses arising from the Client's breach of these Terms, violation of applicable laws, or misuse of our services.

8. Insurance & Risk Management

The Client is responsible for obtaining appropriate insurance coverage for the event, including but not limited to:

  • Event liability insurance
  • Cancellation insurance
  • Property damage coverage
  • Workers' compensation insurance (if applicable)

The Company maintains professional liability insurance and will provide proof upon request.

9. Confidentiality

Both parties agree to maintain the confidentiality of proprietary information shared during the engagement. This includes event details, budgets, attendee lists, and business strategies. Confidentiality obligations do not apply to information that is publicly available or required to be disclosed by law.

10. Dispute Resolution

10.1 Negotiation

In the event of a dispute, the parties agree to attempt resolution through good-faith negotiation within 30 days of the dispute arising.

10.2 Mediation

If negotiation fails, the parties agree to submit the dispute to mediation before pursuing legal action. Mediation costs shall be shared equally by both parties.

10.3 Governing Law

These Terms shall be governed by and construed in accordance with the laws of Thailand, without regard to its conflict of law principles.

10.4 Jurisdiction

Both parties agree to submit to the exclusive jurisdiction of the courts located in Phuket, Thailand for any legal proceedings arising from these Terms.

11. Event Modifications

The Client may request modifications to the event. Modifications requested more than 60 days before the event may be accommodated at no additional cost if feasible. Modifications requested with less notice may incur additional charges. All modification requests must be submitted in writing.

12. Communication & Notices

All communications regarding services should be directed to the Company's designated account manager or contact person. Official notices must be submitted in writing via email or registered mail to the addresses provided in your service agreement.

13. Entire Agreement

These Terms, together with any service proposals, agreements, and amendments, constitute the entire agreement between the Client and the Company regarding the services. Any prior agreements, discussions, or understandings are superseded by these Terms. No modification of these Terms is valid unless made in writing and signed by both parties.

Questions or Concerns?

If you have questions about these Terms of Service, please contact us:

Company: 99 Event Company

Email: [email protected]

Phone: +66 82 286 6058

Address: Thalang District, Phuket 83110, Thailand